The more addition into the luxuries provided by the hotel to its customers will fetch more amount of revenue. It consists of the front desk, lounge, lobby and the breakfast area.
Apart from that, the hotel also has convertible bedroom suites. Take responsibility for managing and organising activities. To take care of the customers balances.
The doors and windows should be safely locked whenever it is required. The facilities and people involved in the bell services include the bellmen, doormen etc. Yield management is the mathematics of measuring and forecasting the demand and supply data. Understand factors that contribute to effective management and business performance in the accommodation service function Be able to apply techniques to maximise and measure occupancy and rooms revenue Task 1 LO 1 AC 1.
Maintain the customer database and accounts on timely manner Ensuring that all the rooms are occupied for most of the time Monitor the occupancy status at different periods Arrange value added services to the customers Arrange for boarding to and from the hotel for the customers To monitor the schedules of working staff to make sure everything is going as planned.
To take care of the proper maintenance of daily usage tools like A. Private Branch Exchange and Emails are some of the most efficient tools at the front desk for communications.
The information about the hotel services is provided by the concierge. To ensure ticket booking are done as requested To ensure arrangements for tourism and sightseeing are taken care of.
Conclusions have been arrived at through synthesis of ideas and have been justified The validity of results has been evaluated using defined criteria Self-criticism of approach has taken place Realistic improvements have been proposed against defined characteristics for sucess D2: Accommodation services in Four Seasons Hotel consist of all those services that are related to cleaning, room service, laundry, health and safety, environmental and operational services.
LO4 Be able to apply techniques to maximise and measure occupancy and rooms revenue 4. One of the 2 star boutique hotel owned by the group will be undergoing a development project in order to upgrade it to a 5 star luxury hotel.
The accommodation staff has the duty of endowing the guests with clean, comfortable, attractive and welcoming surroundings. There are many operational issues involved in the management of the effective form of business and its performance as well.
They are responsible to the maintenance of cleanliness in the organization. Front Office people have following roles: Hotel internet marketing including viral marketing 4. It involves fitness space, swimming pool, tennis court, recreational activities room, etc.
The unit examines the role of the rooms division within the management of a hospitality operation, the operational elements that comprise the rooms division and how these are deployed by management to maximise both occupancy and rooms revenue. Services Offered Depending upon the wide range of hospitality business, a variety of services are offered by rooms division operations management.
To monitor the health and safety scenarios To maintain a seamless communication in between departments To make sure proper hygiene is maintained within the premises. Reception can be termed as the second most important area within the hotel.
This is because it being the first point of contact that the staff of the hotel has with the guest. The first and foremost responsibility of the RDM within the hotel is the safety of the guests present within the hotel.
It also provision of safety of the deposit boxes.
This will give rise to a huge amount of revenue generation. The accommodation managers set norms that are to be followed for maintaining the standards of cleanliness and quality.
In this way, proper management of the front of house area helps in providing the customers satisfaction in terms of the design, ambience and interiors of the hotel.
The performance is based upon the enrolment of the customers for a long duration of time. The in house provision is shown by the creation of the good surroundings to the hotel. These people help in monitoring and maintaining the extra services which have to be done in the hotel to maintain the proper functioning of the related services.discuss legal and statutory requirements that apply to rooms division operations Discuss the legal and statutory requirements in relation to the room’s division operations.
(Examples of legal and statutory requirements). Evaluation of the type of services provided by the rooms division department in a range of accommodation facilities and the legal and statutory requirements that apply to rooms division operations in the UK.
1.b) Further you need to discuss legal and statutory requirements that apply to rooms division operations (explain with regulations you can have,discus. health and safety,payments,price details,working ultimedescente.com office must be 24 hours,3 ultimedescente.com).
Discuss the legal and statutory requirements that apply to rooms division operations. () 32 Asses the importance of the front of the house to effective management of the rooms division 45 The Different sections in a hotel. Nelson College London Executive Summary: This paper is covered the maximum policy of the room division operation management and in this paper this is shown that how Radisson can maximize their profit and how efficient function can be done by different department and maximizing room revenue and determining pricing strategy for %(3).
Room Division Operations Management The performance indicators show the division of rooms which provides a huge role of the generation of the revenue. It shows the increase in the ranks of the hotel in the international market.
Legal & Statutory Requirements. The requirements for the legal and statutory cause involve the .Download